Video Consultation

On-demand telemedicine at home

  • Remote diagnosis and drug delivery minimizes risk of infection
  • Quick and easy, get personal care
  • Telemedicine relieves pressure on the public healthcare system

How It Works

  1. Online booking & payment*
  2. * We accept
  3. Confirm appointment
  4. VC with doctor
  5. Medicine delivery or pick-up
  6. Test kit delivery
  7. Collect deep throat saliva at home
  8. Deliver specimen to the lab
  9. Get test result

Doctor List

  • Dr. Kan Wai Man Raymond

    Urologist

    Medication delivery: Deliver to Door/Clinic Pick-up
    Suite 631, Central Building, 1-3 Pedder Street, Central, Hong Kong
    Cantonese, English, Putonghua, Japanese

    Flexible cystoscopy ,Ultrasound scan of urinary system ,Uroflowmetry ,Prostate health assessment ,Posterior tibial nerve stimulation ,Minimally invasive stone surgery ,Laser and extracorporeal shockwave lithotripsy ,Transurethral prostatic & bladder surgery ,Transperineal or transrectal prostatic biopsy ,Urodynamic study ,Male and female continence surgery ,Intravesical Botox injection ,Intravesical Botox injection ,Robotic and laparoscopic urological surgery ,Vasectomy

    MBBS(HK), MRCS.Ed, FCSHK, FHKAM(Surgery), FRCSEd(Urol)

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  • Dr. Chow Kai Lim Ivan (VC)

    Specialist in Family Medicine

    Medication delivery: Deliver to Door/Clinic Pick-up
    Room 2005, New World Tower 1, 16-18 Queen's Road Central, Central
    Cantonese, English, Putonghua

    COVID antiviral pills, Primary Care – General Practice, Vaccination, Health Screening, Travel Medicine, Holistic Health Management, Chronic Disease Management, Mental Health

    MBChB (CUHK), DFM (HKCFP), Dip Med (CUHK), PgDipPD (Cardiff), FRACGP, FHKCFP, FHKAM (Family Medicine), MSc Epidemiology and Biostatistics (CUHK)

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  • Dr. Sham Kwan Ho Adrian

    Psychiatrist

    Medication delivery: Deliver to Door/Clinic Pick-up
    Unit 2215, 22/F, Mira Place Tower A, 132 Nathan Road, Tsim Sha Tsui, Kowloon
    Cantonese, English, Putonghua

    MBChB (CUHK) ,Dip Med (CUHK) ,MRCPsych (UK) ,FHKCPsych ,FHKAM (Psychiatry)

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  • Dr. Ng Yin Ting

    Psychiatrist

    Medication delivery: Deliver to Door/Clinic Pick-up
    11/F, Whole Floor, Prince Tower, 12A Peking Road, Tsim Sha Tsui, Hong Kong
    Cantonese, English, Putonghua

    情緒問題, 睡眠問題, 壓力問題, 兒童及成人心理治療, 抑鬱症 / 躁狂症, 焦慮症 / 驚恐症, 思覺失調 / 精神分裂症, 認知障礙 / 老退化問題, 兒童過度活躍 / 專注力不足問題 / 自閉症, 濫藥問題及治療, 定立遺囑能力評估 / 精神科評估報告 / 法庭精神科評估報告, 寫平安紙

    MBBS (HK), FHKCPsych, FHKAM (Psychiatry)

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  • Dr. Tong Man Kit Justin

    Ophthalmologist

    Medication delivery: Deliver to Door/Clinic Pick-up
    Room 2110, Crawford House, 70 Queen's Road Central, Central, Hong Kong
    Cantonese, English, Putonghua

    SMILE ,PRESBYOND® LBV Presbyopic Orthopedic Surgery ,Presbyopia Correction (Intraocular Lens Replacement Surgery) ,Cataract Surgery ,Ophthalmology Consultation ,Comprehensive Eye Examination ,Paediatric Ophthalmology and Optometry

    FHKAM (Ophthalmology), FCOphthHK, FRCS (Edinburgh), MRCS (Edinburgh), M Med Sc (HK), MBBS (HK)

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  • Dr. Lau Hing Wai Henry

    Ophthalmologist

    Medication delivery: Clinic Pick-up
    Room 807-808, 8/F, H Zentre, 15 Middle Road, Tsim Sha Tsui, Kowloon
    Cantonese, English, Putonghua

    Ophthalmology Consultation

    Bachelor of Medicine and Bachelor of Surgery (The Chinese University of Hong Kong), Master of Medicine (Ophthalmology)(National University of Singapore), Fellow of Royal College of Surgeons of Edinburgh (Ophthalmology), Fellow of College of Ophthalmologists of Hong Kong, Fellow of Hong Kong Academy of Medicine (Ophthalmology), Professional Diplopia in Advance in Medicine(The Chinese University of Hong Kong)

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  • Dr. Lam Chi Leung

    Psychiatrist

    Medication delivery: Deliver to Door/Clinic Pick-up
    Room 930, 9/F, Grand Plaza Office Tower One, 625 & 639 Nathan Road, Mong Kok, Kowloon
    Cantonese, English, Putonghua

    Screen for Suspected Mental Illnesses in Adult, Review Existing Psychiatric Illnesses and Treatments, Establish Psychogeriatric Diagnosis - e.g: Dementia, Assess Mental Capacity in Elderly, Prepare Medical Report and Guardianship Order Report

    MBChB (CUHK) 1997, MSc Clinical Gerontology (CUHK) 2005, FHKCPsych 2006, FHKAM (Psychiatry) 2006, M Sc (Health and Hospital Mgt) (Birm) 2009

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  • Dr. Yip Pui Lam Isaac

    Psychiatrist

    Medication delivery: Deliver to Door/Clinic Pick-up
    Room 805, 8/F, Hang Seng Tsim Sha Tsui Building, 18 Carnarvon Road, Tsimshatsui, Kowloon
    Cantonese, English

    (1) Child and adolescence:, Attention-deficit/Hyperactivity Disorder, Autistic Spectrum Disorder, Anxiety Disorder, Depression, Obsessive-Compulsive Disorder, (2) Adult:, Depression, Anxiety Disorder, Obsessive-Compulsive Disorder,Adjustment Disorder,Post-traumatic Stress Disorder,Sleep problems,Bipolar Affective Disorder,Psychosis (including Schizophrenia, Delusional Disorder etc.),Attention-deficit/Hyperactivity Disorder ,Mental and behavioural disorders due to physical illness, brain diseases or trauma ,Intellectual Disability,Counselling and Psychotherapy, (3) Elderly:,Dementia and Mild Cognitive Impairment/Minor Neurocognitive Disorder, Depression,Other elderly mental and behavioural disorders, (4)Others:,Mental Capacity Assessment (Testamentary Capacity, Enduring Power of Attorney, Committee of Estates, Guardianship Order), Medical Report, Court Report, Outreach Consultation, Telemedicine Consultation

    MBBS (HK), FHKCPsych, M Res (Med) (HK), FHKAM (Psychiatry)

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  • Dr. Tang Chi Ho Eric

    Otorhinolaryngologist - ENT Doctors

    Medication delivery: Deliver to Door/Clinic Pick-up
    Room 403-404, 4/F, New World Tower 1, 16-18 Queen's Road Central, Central, Hong Kong
    Cantonese, English

    Head and neck cancer diagnosis, Surgery and reconstruction, Voice rehabilitation after laryngectomy, Stroboscopy, Vocal cord microsurgery, Saloendoscopy, Obstructive sleep apnea related surgery, Myringoplasty, Mastoidectomy, Tracheostomy

    MBChB (CUHK), FRCS (Edin), MRCSEd, FRCSEd (ORL), FHKCORL, FHKAM (Otorhinolaryngology)

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  • Dr. Hung Che Wai Terry

    Otorhinolaryngologist - ENT Doctors

    Medication delivery: Deliver to Door/Clinic Pick-up
    Room 403-404, 4/F, New World Tower 1, 16-18 Queen's Road Central, Central, Hong Kong
    Cantonese, English, Putonghua, German

    Endoscopy, Ear Toileting Under Microscope, Laser Surgery, Radiofrequency Surgery, Minor Ear / Nose / Throat / Face Surgery, Hearing & Balance Tests, Hearing Aid Fitting, Speech and Swallowing Therapy, Sleep Study, Cosmetic Procedures, Tonsillectomy & Adenoidectomy, Nasal Septal Surgery & Turbinoplasty, Rhinoplasty, Endoscopic Sinus Surgery, Thyroid & Salivary Gland Surgery

    MA (Camb), MB BChir (Camb), FRCS (Edin), FRCS (Glasg), FRCS (ORL-HNS), FRCSEd (ORL), FHKCORL, FHKAM (ORL)

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  • Dr. Li Han Fai Ernest

    Specialist in Gastroenterology & Hepatology

    Medication delivery: Deliver to Door/Clinic Pick-up
    Room 2006, 20/F, Crawford House, 70 Queen's Road Central, Central
    Cantonese, English, Putonghua

    Proctoscopy, UBT test, Gastroscopy, Colonoscopy, Polypectomy, Sigmoidoscopy, Hemorrhoid ligation, Esophageal variceal banding, Gastric EUS (+/- FNAC), ERCP with papillotomy,Capsule endoscopy

    MBChB (CUHK), MRCP (UK), FHKCP, FHKAM (Medicine), FRCP (Glasg)

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  • Dr. Lee Ming Kai Derek

    Specialist in Gastroenterology & Hepatology

    Medication delivery: Clinic Pick-up
    Room 1112, Pacific Centre, 28 Hankow Road, Tsim Sha Tsui, Kowloon
    Cantonese, English

    Gastroscopy, Colonoscopy, Colon Cancer Screening, Endoscopic Retrograde, Cholangiopancreaticography (ERCP), Small bowel Enteroscopy, Ultrasound Examination, Gut Diseases, Liver Diseases

    MBBS (HK), MRCP (UK), FRCP (Glasg), FHKCP, FHKAM (Medicine)

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  • Dr. Yeung Sze Tsun Eric

    Specialist in Orthopaedics & Traumatology

    Medication delivery: Deliver to Door/Clinic Pick-up
    Unit 1203-4, 12/F, Lee Kum Kee Central, 54-58 Des Voeux Road Central, HK
    Cantonese, English, Putonghua

    General orthopaedic consultation / treatment & surgeries, Fractures treatment (Casts / Braces & Surgery), Arthroscopic surgery, Arthroplasty surgery, Physiotherapy

    MBBS (LOND) 1996, MRCSEd, FRCSEd (Orth) 2008, PGDipSEM (Bath) 2010

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  • Ng Yuk Ling April Chinese Medicine Practitioner

    Chinese Medicine Practitioner

    Medication delivery: Deliver to Door/Clinic Pick-up
    Shop 109, 1/F, Port 33, 33 Tseuk Luk Street, San Po Kong, Kowloon
    Cantonese, English, Putonghua

    All-round medicine, Acupuncture

    Bachelor of Chinese Medicine (HKBU), Master of Pharmaceutical Science in Chinese Medicine. HKBU (MPharm), Registered Chinese Medicine Practitioner: 006053

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  • Dr. Tsui Ka Ming Francis

    Otorhinolaryngologist - ENT Doctors

    Medication delivery: Deliver to Door/Clinic Pick-up
    Room 1706, 17/F, Grand Centre, 8 Humphreys Avenue, Tsim Sha Tsui, Kowloon
    Cantonese, English, Putonghua

    Sleep Examination, Nasal Cavity and Throat Endoscopy, Ear Canal Cleaning, Nasopharyngeal Biopsy, Endoscopic Sinus Surgery, Microscopic Laryngeal/laser Surgery, Eardrum Repair, Mastoid Sinus Resection, Scapula Nasal Cautery or Diathermy Surgery, Head and Neck Tumor Resection (Including Thyroid/parotid Gland/mandibular Gland/larynx and Tongue), Tonsillectomy

    MBChB (CUHK), FHKAM (Otorhinolaryngology), FRCSEd(ORL), FHKCORL

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  • Dr. Lam Chun

    Psychiatrist

    Medication delivery: Deliver to Door/Clinic Pick-up
    Suite 608, Central Building, 1-3 Pedder Street Central, Hong Kong
    Cantonese, English, Putonghua

    MBBS (HK) 1998 ,DCPsych RCP&S (Irel) ,MSc in Clinical Gerontology (CUHK)MSc in Clinical Gerontology (CUHK) ,MFM (Monash) ,DCH (Sydney) ,FHKCPsych ,FHKAM (Psychiatry) ,PDipCAH (HKU) ,PDipWHS (CUHK) ,Grad. Dip. Child P.S. (Monash)

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  • Dr. Chow Hung Tsan

    Specialist in Orthopaedics & Traumatology

    Medication delivery: Clinic Pick-up
    8/F, China Building, 29 Queen's Road Central, Central, Hong Kong
    Cantonese, English

    Anterior Cervical Discectomy And Fusion, Cervical Spinal Canal Augmentation, Cervical Foraminotomy Surgery, Open Laminectomy And Internal Fixation Of Anterior Lumbar Fusion Surgery, Spinal Decompression And Fusion, Spine Surgery,endoscopic Spinal Surgery, Endoscopic Discectomy, Minimally Invasive Cervical Decompression Surgery, Minimally Invasive Spinal Fusion, Spine, Vertebroplasty, Spinal Dynamic Stabilization Surgery, Disc Ablation, The Nucleus Pulposus Ablation, Facetarticular Injection Of The Medial Nerve Branch Nerve Block, Bone Di Sacroiliac Joint Injections, Spinal X-ray, Spine Ct Scan, Vertical / Weight-bearing Magnetic Resonance Scans The Spine, Dynamic Spine Magnetic Resonance Scans, Discography, Diagnostic Nerve Block

    MB BS (HK), MRCS (Edin), FHKCOS, FRCSEd (Orth), FHKAM (Orthopaedic Surgery)

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  • Dr. Mak Kai Lok Gregory

    Psychiatrist

    Medication delivery: Deliver to Door/Clinic Pick-up
    Suite 608, Central Building, 1-3 Pedder Street Central, Hong Kong
    Cantonese, English, Putonghua

    Psychiatric Consultation, Psychotherapy; Sex & marital therapy; Family therapy, Forensic Psychiatry Assessment and Report Writing, Transgender assessment and treatment, Assessment and treatment of Sex offenders

    MBBS (HK), M Res (Med) (HK), FHKCPsych, FHKAM (Psychiatry)

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  • Dr. Kong Siu Wah

    Specialist in Orthopaedics & Traumatology

    Medication delivery: Clinic Pick-up
    8/F, China Building, 29 Queen's Road Central, Central, Hong Kong
    Cantonese, English, Putonghua

    Weight bearing MRI Scanning, X-Ray including Long Filma of the Whole Spine, Minor Operations, Casts & Bracts, Ultrasound Scanning, Ankle arthroscopy, Hindfoot endoscopy, Tendoscopy, Endoscopic treatment of tendinopathy, Distal Metatarsal Minimally Invasive Osteotomy, Total Ankle Replacement, Hallux valgus correction, Minimally Invasive Repair of Achilles tendon rupture

    MB BS (HK), PGDipSEM (Bath), FRCSEd (Orth), FHKAM (Orthopaedic Surgery), FHKCOS

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  • Dr. HKSH Paediatricians

    Paediatrician

    Medication delivery: Deliver to Door/Clinic Pick-up
    2 Village Rd, Happy Valley, Hong Kong
    Cantonese, English, Putonghua
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  • Dr. Li Hok Nam

    Otorhinolaryngologist - ENT Doctors

    Medication delivery: Deliver to Door/Clinic Pick-up
    Room 302A, New World Tower One, 18 Queen's Road Central, Central, Hong Kong
    Cantonese, English, Putonghua

    Honorary Clinical Assistant Professor, (Department of Otorhinolaryngology . Head and Neck Surgery . The Chinese University of Hong Kong), MBChB (CUHK), MRCSEd, FRCSEd (ORL), FHKCORL, FHKAM Otorhinolaryngology, PgDipPD (Cardiff)

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  • Dr. Tam Kwok Wai Kelvin

    Specialist in Orthopaedics & Traumatology

    Medication delivery: Clinic Pick-up
    8/F, China Building, 29 Queen's Road Central, Central, Hong Kong

    Arthroscopic Rotator Cuff Repair, Arthroscopic AC Joint Dislocation Fixation, Arthroscopic SLAP Repair, Arthroscopic Shoulder Dislocation Repair, Shoulder Joint Replacement, Reverse Shoulder Joint Replacement, Shoulder pain, Frozen shoulder/ Adhesive Capsulitis, Shoulder and other fracture, Rotator cuff tear

    MBChB (CUHK), FRCSEd (Orth), FHKAM (Orthopaedic Surgery)

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  • Dr. Tso Raymond

    Specialist in Respiratory Medicine

    Medication delivery: Deliver to Door/Clinic Pick-up
    Room 807, 8/F Melbourne Plaza, 33 Queen's Road, Central, Hong Kong
    Cantonese, English, Putonghua

    Video consultation only for COVID positive patient , General Practise

    LMCHK, MD (Boston U, USA), DABIM (Internal Med; Pulmonary D; Critical Care Medicine)

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  • Dr. Cheng Sze Chung

    Specialist in Orthopaedics & Traumatology

    Medication delivery: Clinic Pick-up
    Suite 1227, 12/F, Ocean Centre, Harbour City, 5 Canton Road, Tsim Sha Tsui, Kowloon
    Cantonese, English, Putonghua

    Provide specialist service to manage orthopaedic disease entities including diagnosis, treatment, surgeries, prevention and rehabilitation. Common Orthopaedics Surgery Available: 1. Adult Joint replacement surgery, include hips and knees 2. Sports and Arthroscopic surgery: Arthroscopic ACL reconstruction, Arthroscopic meniscus repair and menisectomy, Arthroscopic shoulder surgery including rotator cuff repair and Bankart repair 3. Fracture reduction and fixation surgery 4. Spinal surgery: Microdiskectomy for prolapse disc, Decompression surgery for spinal stenosis, Anterior and posterior spinal fusion 5. Reconstruction surgery: Osteotomy, Reconstruction surgery for wound and tissue defects 6. Hand surgery, Trigger fingers, Carpal Tunnel Syndrome, Ulnar nerve decompression, Hallux Valgus Reconstruction Surgery 7. Hip Arthroscopy (minimal invasive surgery) 8. Physiotherapy 9. X-rays Diagnostic Imaging

    MBBS (HK), M Med Sc (HK), MRCS(Ed), DCH (Ire), FRCSEd (Orth), FHKAM (Orthopaedic Surgery), FHKCOS

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  • Dr. Jason Brockwell

    Specialist in Orthopaedics & Traumatology

    Medication delivery: Clinic Pick-up
    8/F, China Building, 29 Queen's Road Central, Central, Hong Kong
    Cantonese, English

    Weight bearing MRI Scanning, X-Ray including Long Filma of the Whole Spine, Minor Operations, Casts & Bracts, Ultrasound Scanning, Physiotherapy, Physiological Assessment, Strength & Conditioning, Emergency Medical Care for sport events, Nutrition & Sports Nutrition, Birmingham Hip Resurfacing, Hip & Pelvic Surgery, Pelvic Osteotomy, Hip Arthroscopy, Avascular Necrosis of the Femoral Head

    MB ChB (Birm), PGDipSEM (Bath), FRCSEd (Orth), FHKAM (Orthopaedic Surgery)

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  • Dr. Wong Sze Chai Peter

    Cardiologist

    Medication delivery: Clinic Pick-up
    8/F, China Building, 29 Queen's Road Central, Central, Hong Kong
    Cantonese, English, Putonghua

    Percutaneous Coronary Intervention (PCI), Pacemaker Implantation, Cardiac Catheterisation, Echocardiogram, Cardiac Computed Tomography (CT), Cardiac Magnetic Resonance (MR), All kinds of Heart Muscle Disease, Atrial Fibrillation Management, Heart Attack Treatment

    MBBS (London), MRCP (UK), MD (Lond), FRCP (Lond)

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  • Dr. Alan Sihoe (HK Thoracic Surgery)

    Cardiothoracic Surgeon

    Medication delivery: Clinic Pick-up
    Central
    Cantonese, English, Putonghua

    Video-Assisted Thoracoscopic Surgery (VATS) ,Lung Cancer – surgical management ,Lung Nodules and Ground-Glass Opacities (GGOs) – surgical management ,Pneumothorax ,Palmar Hyperhidrosis (sweaty palms) ,Mediastinal and Thymus neoplasm (thymoma) ,Myasthenia Gravis – surgical management ,Congenital lung malformations ,Chest wall malformations (including pectus excavatum or ‘funnel chest’) ,Chest wall tumors ,Chest trauma (including rib fractures) ,Pleural disease and effusion (including malignant pleural effusion) ,Lung inflammatory disease and empyema – surgical management ,Pulmonary emphysema – surgical management

    MBBChir(Cambridge), FRCSEd(CTh), FCSHK, FHKAM(Surgery)

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  • Dr. Pang Ka Hung Peter

    Neurosurgeon

    Medication delivery: Clinic Pick-up
    Unit 1107, Grand Centre, 8 Humphreys Avenue, Tsim Sha Tsui, Kowloon
    Cantonese, English, Putonghua

    Stroke Risks Screening and Assessment, Prophylactic Treatment, Acute ischemic Stroke Care, Acute Hemorrhagic Stroke, Functional Neurosurgery, Brain / Skull Bone Tumor, Minimally Invasive Spine Surgery, X-Ray Spine, CT Scan Of Spine, Bone Scan, Standing/Weight Bearing MRI Spine, Dynamic MRI Spine Discogram, Diagnostic Nerve Blocks

    MBBS (HKU) 1992, FRCS (Edin) 1996, FCSHK 1996, FHKAM (Surgery) 2003

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Frequently Asked Questions

  • With the advancement of technology, video consultation has become more popular and mature in other countries.

    FindDoc’s video consultation service is provided by registered medical practitioners and experts so that you can get advice and treatment right from the comfort of your home.

    The information you provided during the process is only for video consultation purposes and is kept strictly confidential.

  • Video consultation is only for mild and non-emergent symptoms. If you experience a complex or serious condition which requires a detailed assessment and diagnosis, please book doctors online. If your condition is critical, dial 999 or go to A&E immediately.

    1. Please log In or register first
    2. Choose your preferred doctor or expert
    3. Select an available time slot for booking
    4. Fill in personal information as instructed
    5. Choose delivery to door (HK$150) or self pick-up at the clinic (if applicable)
    6. Verify your mobile number
    7. Enter credit card info (please note additional charges may apply after the consultation) and promo code (if any)
    8. You will receive an email from FindDoc after you made a booking. We will forward your appointment request to the doctor immediately. Once the doctor confirms your appointment, you will receive a confirmation email.
    9. FindDoc Care Team will contact you prior to your consultation, to verify your identity, and collect necessary personal info.

    Before the consultation, download Zoom, and have a PC, tablet or mobile phone ready with a webcam and Internet connection. Click "Start Video Consultation" in the booking confirmation email 15 minutes before the scheduled consultation time, and wait for our virtual receptionist to admit you into the meeting from the Zoom waiting room.View video demo on the booking process

  • The doctor may prescribe medications after the video consultation, you can choose to have them delivered to your home ($150) or self pick-up at the clinic.

    1. Delivery: Our team will inform you of delivery arrangements.
    2. Self pick-up: To pick up your medications at the clinic, you will need to bring your HKID. An authorised representative can pick up for you with a copy of your HKID.
  • Our site uses Stripe payment system which accepts Visa, Mastercard and AE credit card. Payments are encrypted by Stripe’s server for maximum security. Your credit card information is not stored on our server.

  • FindDoc Care Team will contact you and your scheduled doctor or expert before the video consultation, to make sure the webcam and microphone are working properly. If you have any issues during the video consultation, please email us at info@finddoc.com, we will follow up immediately.

    1. If you want to change the appointment schedule, you may email us at info@finddoc.com, we will follow up as soon as possible. You can change your appointment once (1 time) 24 hours before the appointment time, otherwise, FindDoc will charge you service fee.
    2. If you need to reschedule your appointment because of no-show, FindDoc will charge you service fee. (Definition of no-show: Not entered Zoom meeting within 10 minutes of the appointment time)
    3. Rescheduling, transfer, cancellation or refund is not applicable for HKSH Telemedicine.
  • Please check with your insurance service provider to see whether your plan covers the video consultation service provided by FindDoc, and the documents required for an insurance claim. If you need our assistance, please tell us before the video consultation or ask the doctor during the video consultation.

  • Delivery service is temporarily not applicable to the following areas:

    New Territories: Brides Pool, Mong Tseng Wai, Nim Wan, Sheung / Ha Pak Nai, Nam Sang Wai, Lung Kwu Tan, Lady MacLehose Holiday Village, Wong Shek Pier, High Island Reservoir, Sha Tau Kok, Tai Au Mun, Tai Mong Tsai, Pak Tam Chung, Kam Shan, Yung Shue O, Tseng Tau, Ma On Shan Tsuen, Po Toi O, Ta Shek Wu, Luk Keng, Wu Kau Tang, Sheung Shui Wa Shan, Ta Kwu Ling and Sandy Ridge.

    Islands: Ngong Ping, Tai O, Tong Fuk, Mui Wo, Tung Chung Road, Pui O, Tai Long Wan Village, Asia Expo, Ma Wan, Hong Kong Disneyland, Hong Kong-Zhuhai-Macao Bridge Hong Kong Port, Discovery Bay, Siu Ho Wan, Cheung Chau and all outlying islands.

    Others: Frontier Closed Area, Lo Wu, Lok Ma Chau and Man Kam To.

    Surcharge for Walled Villages, Tung Chung or other remote areas:

    If a customer needs medication delivery service for Walled Villages, Tung Chung or other remote areas, he / she needs to pay an extra delivery fee of HK$50 to HK$200. (Extra delivery fee collected by FindDoc on behalf of logistics partners)

  • Payment will be refunded if your appointment is cancelled at least 12 hours prior to your appointment time. 20% of the payment will be imposed as cancellation charges. No refund if you cancel within 12 hours. To reschedule your appointment, please email us at info@finddoc.com.

    If the customer is deemed unsuitable for video consultation, payment will be refunded. And FindDoc retains 10% as handling charges.

    Rescheduling, transfer, cancellation or refund is not applicable for HKSH Telemedicine.

    In case of any dispute, FindDoc reserves the right of final decision.

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