Video Consultation

On-demand telemedicine at home

  • Remote diagnosis and drug delivery minimizes risk of infection
  • Quick and easy, get personal care
  • Telemedicine relieves pressure on the public healthcare system

How It Works

  1. Online booking & payment*
  2. * We accept
  3. Confirm appointment
  4. VC with doctor
  5. Medicine delivery or pick-up
  6. Test kit delivery
  7. Collect deep throat saliva at home
  8. Deliver specimen to the lab
  9. Get test result

Doctor List

  • Dr. Mok Kwan Yeung Matthew

    General Practitioner

    Medication delivery: Deliver to Door/Clinic Pick-up
    G/F, On Fung Building, 65 Yuen Tun Circuit, Tsuen Wan, New Territories
    Cantonese, English

    COVID-19 Screening Test

    MBChB (CUHK), BMedSc (CUHK), DFM(CUHK), Dip Med (CUHK), DPD (Cardiff), DCH (Sydney)

    Video Consultation Time Slots
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  • Dr. Cheng Tik Man

    General Practitioner

    Medication delivery: Deliver to Door/Clinic Pick-up
    G/F, On Fung Building, 65 Yuen Tun Circuit, Tsuen Wan, New Territories
    Cantonese, English

    COVID-19 Screening Test, Laser Surgery, Body Check, Despeckle, Remove Warts, Hair Removal, De-inking, Hair Transplant, Primary Care, Vaccination, Health Screening, Travel Medicine, Women’s Health, Men’s Health, Child Health, Aesthetic Medicine, Minor Surgical Operation

    MBChB (CUHK), DFM (HKCFP)

    Video Consultation Time Slots
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  • Dr. Fu Chi Man Jamie

    General Practitioner

    Medication delivery: Deliver to Door/Clinic Pick-up
    Shop J, Ground Floor, Yue On Building, 78-86 Catchick Street, Kennedy Town, Hong Kong
    Cantonese, English, Putonghua

    Primary Care

    MBChB (CUHK), Dip Med (CUHK), PdipCommunityGeriatrics (CUHK) ], DCH (Irel), DPD (Cardiff), DFM (HKCFP), Dip Derm (Cardiff)

    Video Consultation Time Slots
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  • Dr. Marina Medical Resident Doctor

    General Practitioner

    Medication delivery: Deliver to Door/Clinic Pick-up
    Room 2005, New World Tower 1, 16-18 Queen's Road Central, Central
    Cantonese, English, Putonghua, Burmese

    Primary Care, Vaccination, Health Screening, Travel Medicine, Minor Injury Management / Minor Surgery, Health Care Counselling, Communicable Disease Prevention, ECG and Treadmill

    Video Consultation Time Slots
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  • Dr. Seah Kin Kok Stanley

    General Practitioner

    Medication delivery: Deliver to Door/Clinic Pick-up
    Shop 8-9, C50-53A, 2/F, Kwai Chung Plaza, 7-11 Kwai Foo Road, Kwai Chung, NT
    Cantonese, English

    MD (Manc), PhD (Lond), MRCP (Edin & Lond), FRCPC (Canada)

    Video Consultation Time Slots
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  • Dr. Jiang Yu

    General Practitioner

    Medication delivery: Clinic Pick-up
    Shop 10, G/F, One Kai Tak (II), 8 Muk Ning Street, Kai Tak, Kowloon
    Cantonese, English

    The Medical Council of Hong Kong (LMCHK)

    Video Consultation Time Slots
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Frequently Asked Questions

  • With the advancement of technology, video consultation has become more popular and mature in other countries, thus reducing the travelling time for patients.

    FindDoc’s video consultation service is provided by registered medical practitioners and experts with professional qualifications and certification, so you will receive appropriate medical advice and treatment at home. The information you provided during the process is only for video consultation purposes and is kept strictly confidential.

  • Video consultation is only for mild and non-emergent symptoms. If you experience a complex or serious condition which requires a detailed assessment and diagnosis, please book doctors online. If your condition is critical, dial 999 or go to A&E immediately.

    1. Please Log In or register first
    2. Choose your preferred doctor or specialist
    3. Select an available time slot for booking
    4. Follow the instruction to fill in and verify personal information
    5. Choose delivery to door (HK$100) or clinic pick-up (if applicable)
    6. Verify your mobile number
    7. Enter discount code (if any) and credit card info (please note video consultation fee for specialist does not include the fee for drugs, reagents or any tests. Additional charges may apply after diagnosis)
    8. You will receive an email from FindDoc after payment. We will refer your appointment to the doctor or expert immediately. Once the doctor or expert confirms your appointment, you will receive a confirmation email
    9. FindDoc will arrange someone to contact you prior to your consultation, to verify your identity, condition and collect necessary personal info.

    Before the consultation, prepare a PC, tablet or mobile phone with webcam and Internet connection. Visit the consultation link in the email 15 mins before the consultation, and wait for your doctor or expert to online. View video demo on the booking process

  • Doctor or specialist may prescribe medication after the video consultation, you will receive the medicine either delivered to door (HK$100) or clinic pick-up.

    1. If you choose to deliver to door, FindDoc will contact you for follow-up. Please pay attention to messages sent to your phone and email. If you do not require a prescription, we will arrange a refund of the cost of the medication delivery.
    2. If you choose clinic pick-up, you or a designated person will need to bring your identity card to the location, and pick up at the clinic on time.
  • Our site uses Stripe payment system which accepts Visa, Mastercard and AE credit card. Payments are encrypted by Stripe’s server for maximum security. Your credit card information is not stored on our server.

  • FindDoc will arrange someone to contact you and your scheduled doctor or expert before the video consultation, to make sure the webcam and microphone are working properly. If you have any issues during the video consultation, please email us at info@finddoc.com, we will follow up immediately.

    1. If you want to change the appointment schedule, you may email us at info@finddoc.com, we will follow up as soon as possible. You can change your appointment once (1 time) 24 hours before the appointment time, otherwise, FindDoc will charge you service fee.
    2. If you need to reschedule your appointment because of no-show, FindDoc will charge you service fee. (Definition of no-show: Not entered Zoom meeting within 10 minutes of the appointment time)
  • Please check with your insurance service provider to see whether your plan covers the video consultation service provided by FindDoc, and the documents required for an insurance claim. If you need our assistance, please tell us before the video consultation or ask the doctor during the video consultation.

  • Delivery service is temporarily not applicable to the following areas:

    New Territories: Brides Pool, Mong Tseng Wai, Nim Wan, Sheung / Ha Pak Nai, Nam Sang Wai, Lung Kwu Tan, Lady MacLehose Holiday Village, Wong Shek Pier, High Island Reservoir, Po Toi O, Tai Au Mun, Yung Shue O, Tai Mong Tsai, Pak Tam Chung, Kam Shan, Tseng Tau, Ma On Shan Tsuen, Sha Tau Kok, Ta Shek Wu, Luk Keng, Wu Kau Tang, Sheung Shui Wa Shan, Ta Kwu Ling, Sandy Ridge and Walled Villages.

    Islands: Ngong Ping, Pui O, Tai O, Tong Fuk, Mui Wo, Tung Chung Road, Tai Long Wan Village, Asia Expo, Ma Wan, Hong Kong Disneyland, Hong Kong-Zhuhai-Macao Bridge Hong Kong Port, Discovery Bay, Siu Ho Wan, Cheung Chau and all outlying islands.

    Others: Frontier Closed Area, Lo Wu, Lok Ma Chau and Man Kam To.

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