Video Consultation

On-demand telemedicine at home

  • Remote diagnosis and drug delivery minimizes risk of infection
  • Quick and easy, get personal care
  • Telemedicine relieves pressure on the public healthcare system
Response to COVID-19
COVID-19 Test is available now to protect your health and your community. See a doctor online, collect the specimen and deliver to a laboratory for testing without leaving your home.
* Laboratory test provided by the Department of Health is only available to patients with fever or respiratory symptoms like cough and runny nose.
* If you do not experience any of these symptoms, please choose to have your specimen tested by a private laboratory.
How It Works
  1. Online booking & payment*
  2. * We accept
  3. Confirm appointment
  4. VC with doctor
  5. Medicine delivery or pick-up
  6. Test kit delivery
  7. Collect deep throat saliva at home
  8. Deliver specimen to the lab
  9. Get test result
  • The process may vary depending on individual clinic
  • Book your appointment online if you need detailed diagnostic. Dial 999 for emergency help.
  • Dr. Mok Kwan Yeung Matthew (COVID-19 Test)

    General Practitioner - Mok Kwan Yeung Matthew

    Dr. Mok Kwan Yeung Matthew (COVID-19 Test)

    General Practitioner

    General Practitioner

    Languages

    Cantonese, English

    Consultation/Service Fee

    $850 (inc. DH lab test and delivery)$2,000 (inc. private lab test and delivery)

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    COVID-19 Screening Test

    QualificationsCollapse

    MBChB (CUHK), BMedSc (CUHK), DFM(CUHK), Dip Med (CUHK), DPD (Cardiff), DCH (Sydney)

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  • Dr. Ngan Hiu Ting (COVID-19 Test)

    General Practitioner - Ngan Hiu Ting

    Dr. Ngan Hiu Ting (COVID-19 Test)

    General Practitioner

    General Practitioner

    Languages

    Cantonese, English

    Consultation/Service Fee

    $850 (inc. DH lab test and delivery)$2,000 (inc. private lab test and delivery)

    ServicesCollapse

    COVID-19 Screening Test, Laser Surgery, Body Check, Despeckle, Remove Warts, Hair Removal, De-inking, Hair Transplant, Primary Care, Vaccination, Health Screening, Travel Medicine, Women’s Health, Men’s Health, Child Health, Aesthetic Medicine, Minor surgical operation

    QualificationsCollapse

    MBChB (CUHK) , DFM (HKCFP), DPD (Cardiff)

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  • Dr. Cheng Tik Man (COVID-19 Test)

    General Practitioner - Cheng Tik Man

    Dr. Cheng Tik Man (COVID-19 Test)

    General Practitioner

    General Practitioner

    Languages

    Cantonese, English

    Consultation/Service Fee

    $850 (inc. DH lab test and delivery)$2,000 (inc. private lab test and delivery)

    ServicesCollapse

    COVID-19 Screening Test, Laser Surgery, Body Check, Despeckle, Remove Warts, Hair Removal, De-inking, Hair Transplant, Primary Care, Vaccination, Health Screening, Travel Medicine, Women’s Health, Men’s Health, Child Health, Aesthetic Medicine, Minor Surgical Operation

    QualificationsCollapse

    MBChB (CUHK), DFM (HKCFP)

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  • Dr. Chong Man Yuk (COVID-19 Test)

    General Practitioner - Chong Man Yuk

    Dr. Chong Man Yuk (COVID-19 Test)

    General Practitioner

    General Practitioner

    Languages

    Cantonese, English, Putonghua

    Consultation/Service Fee

    $850 (inc. DH lab test and delivery)$2,500 (inc. private lab test and delivery)

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    COVID-19 Screening Test, General Consultation, Minor Operation, Medical Check-up, Cryotherapy, Resting ECG

    QualificationsCollapse

    MBBS (HK) 1998, FRACGP 2004, FHKCFP 2004, DCH (Ireland) 2004, DDME (CUHK) 2005

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  • Dr. Chong Man Yuk

    General Practitioner - Chong Man Yuk

    Dr. Chong Man Yuk

    General Practitioner

    General Practitioner

    Languages

    Cantonese, English, Putonghua

    Consultation/Service Fee

    ServicesCollapse

    COVID-19 Screening Test, General Consultation, Minor Operation, Medical Check-up, Cryotherapy, Resting ECG

    QualificationsCollapse

    MBBS (HK) 1998, FRACGP 2004, FHKCFP 2004, DCH (Ireland) 2004, DDME (CUHK) 2005

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  • Dr. Ngan Hiu Ting

    General Practitioner - Ngan Hiu Ting

    Dr. Ngan Hiu Ting

    General Practitioner

    General Practitioner

    Languages

    Cantonese, English

    Consultation/Service Fee

    ServicesCollapse

    COVID-19 Screening Test, Laser Surgery, Body Check, Despeckle, Remove Warts, Hair Removal, De-inking, Hair Transplant, Primary Care, Vaccination, Health Screening, Travel Medicine, Women’s Health, Men’s Health, Child Health, Aesthetic Medicine, Minor surgical operation

    QualificationsCollapse

    MBChB (CUHK) , DFM (HKCFP), DPD (Cardiff)

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  • Dr. Mok Kwan Yeung Matthew

    General Practitioner - Mok Kwan Yeung Matthew

    Dr. Mok Kwan Yeung Matthew

    General Practitioner

    General Practitioner

    Languages

    Cantonese, English

    Consultation/Service Fee

    ServicesCollapse

    COVID-19 Screening Test

    QualificationsCollapse

    MBChB (CUHK), BMedSc (CUHK), DFM(CUHK), Dip Med (CUHK), DPD (Cardiff), DCH (Sydney)

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  • Dr. Cheng Tik Man

    General Practitioner - Cheng Tik Man

    Dr. Cheng Tik Man

    General Practitioner

    General Practitioner

    Languages

    Cantonese, English

    Consultation/Service Fee

    ServicesCollapse

    COVID-19 Screening Test, Laser Surgery, Body Check, Despeckle, Remove Warts, Hair Removal, De-inking, Hair Transplant, Primary Care, Vaccination, Health Screening, Travel Medicine, Women’s Health, Men’s Health, Child Health, Aesthetic Medicine, Minor Surgical Operation

    QualificationsCollapse

    MBChB (CUHK), DFM (HKCFP)

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  • Dr. Ng Yin Ting

    Psychiatrist - Ng Yin Ting

    Dr. Ng Yin Ting

    Psychiatrist

    Psychiatrist

    Languages

    Cantonese, English, Putonghua

    Consultation/Service Fee

    ServicesCollapse

    情緒問題, 睡眠問題, 壓力問題, 兒童及成人心理治療, 抑鬱症 / 躁狂症, 焦慮症 / 驚恐症, 思覺失調 / 精神分裂症, 認知障礙 / 老退化問題, 兒童過度活躍 / 專注力不足問題 / 自閉症, 濫藥問題及治療, 定立遺囑能力評估 / 精神科評估報告 / 法庭精神科評估報告, 寫平安紙

    QualificationsCollapse

    MBBS (HK), FHKCPsych, FHKAM (Psychiatry)

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  • Dr. Sham Kwan Ho Adrian

    Psychiatrist - Sham Kwan Ho Adrian

    Dr. Sham Kwan Ho Adrian

    Psychiatrist

    Psychiatrist

    Languages

    Cantonese, English, Putonghua

    Consultation/Service Fee

    QualificationsCollapse

    MBChB (CUHK) ,Dip Med (CUHK) ,MRCPsych (UK) ,FHKCPsych ,FHKAM (Psychiatry)

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  • Dr. Chan Yiu Hoi

    Dermatologist & Venereologist - Chan Yiu Hoi

    Dr. Chan Yiu Hoi

    Dermatologist & Venereologist

    Dermatologist & Venereologist

    Languages

    Cantonese, English, Putonghua

    Consultation/Service Fee

    ServicesCollapse

    Diagnoses of Skin & Venereal Diseases (Acne/Alopecia/Eczema/Warts/Psoriasis/Skin Cancer/Allergies/Fungal infections/Scabies etc.), Treatment including medications/biologics injection/cryotherapy/biopsies/cautery/scissoring, Lasers for (Warts/Freckles/Fungal nails/Acne scars), Chemical Peels, IPL, HIFU, Dysport injections

    QualificationsCollapse

    MBBS (HK) 1994, MRCP (UK) 1997, FHKCP 2005, FHKAM (Medicine) 2005

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  • Dr. Lau Hing Wai Henry

    Ophthalmologist - Lau Hing Wai Henry

    Dr. Lau Hing Wai Henry

    Ophthalmologist

    Ophthalmologist

    Languages

    Cantonese, English

    Consultation/Service Fee

    ServicesCollapse

    Ophthalmology Consultation

    QualificationsCollapse

    Bachelor of Medicine and Bachelor of Surgery (The Chinese University of Hong Kong), Master of Medicine (Ophthalmology)(National University of Singapore), Fellow of Royal College of Surgeons of Edinburgh (Ophthalmology), Fellow of College of Ophthalmologists of Hong Kong, Fellow of Hong Kong Academy of Medicine (Ophthalmology), Professional Diplopia in Advance in Medicine(The Chinese University of Hong Kong)

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  • Dr. Tang Chi Ho Eric

    Otorhinolaryngologist - ENT Doctors - Tang Chi Ho Eric

    Dr. Tang Chi Ho Eric

    Otorhinolaryngologist - ENT Doctors

    Otorhinolaryngologist - ENT Doctors

    Languages

    Cantonese, English

    Consultation/Service Fee

    ServicesCollapse

    Head and neck cancer diagnosis, Surgery and reconstruction, Voice rehabilitation after laryngectomy, Stroboscopy, Vocal cord microsurgery, Saloendoscopy, Obstructive sleep apnea related surgery, Myringoplasty, Mastoidectomy, Tracheostomy

    QualificationsCollapse

    MBChB (CUHK), FRCS (Edin), MRCSEd, FRCSEd (ORL), FHKCORL, FHKAM (Otorhinolaryngology)

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  • Dr. Hung Che Wai Terry

    Otorhinolaryngologist - ENT Doctors - Hung Che Wai Terry

    Dr. Hung Che Wai Terry

    Otorhinolaryngologist - ENT Doctors

    Otorhinolaryngologist - ENT Doctors

    Languages

    Cantonese, English, Putonghua, German

    Consultation/Service Fee

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    Endoscopy, Ear Toileting Under Microscope, Laser Surgery, Radiofrequency Surgery, Minor Ear / Nose / Throat / Face Surgery, Hearing & Balance Tests, Hearing Aid Fitting, Speech and Swallowing Therapy, Sleep Study, Cosmetic Procedures, Tonsillectomy & Adenoidectomy, Nasal Septal Surgery & Turbinoplasty, Rhinoplasty, Endoscopic Sinus Surgery, Thyroid & Salivary Gland Surgery

    QualificationsCollapse

    MA (Camb), MB BChir (Camb), FRCS (Edin), FRCS (Glasg), FRCS (ORL-HNS), FRCSEd (ORL), FHKCORL, FHKAM (ORL)

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  • Dr. Lee Ming Kai Derek

    Specialist in Gastroenterology & Hepatology - Lee Ming Kai Derek

    Dr. Lee Ming Kai Derek

    Specialist in Gastroenterology & Hepatology

    Specialist in Gastroenterology & Hepatology

    Languages

    Cantonese, English

    Consultation/Service Fee

    ServicesCollapse

    Gastroscopy, Colonoscopy, Colon Cancer Screening, Endoscopic Retrograde, Cholangiopancreaticography (ERCP), Small bowel Enteroscopy, Ultrasound Examination, Gut Diseases, Liver Diseases

    QualificationsCollapse

    MBBS (HK), MRCP (UK), FRCP (Glasg), FHKCP, FHKAM (Medicine)

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  • Dr. Yeung Sze Tsun Eric

    Specialist in Orthopaedics & Traumatology - Yeung Sze Tsun Eric

    Dr. Yeung Sze Tsun Eric

    Specialist in Orthopaedics & Traumatology

    Specialist in Orthopaedics & Traumatology

    Languages

    Cantonese, English, Putonghua

    Consultation/Service Fee

    ServicesCollapse

    General orthopaedic consultation / treatment & surgeries, Fractures treatment (Casts / Braces & Surgery), Arthroscopic surgery, Arthroplasty surgery, Physiotherapy

    QualificationsCollapse

    MBBS (LOND) 1996, MRCSEd, FRCSEd (Orth) 2008, PGDipSEM (Bath) 2010

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  • Dr. Yan Chun Ting

    Cardiologist - Yan Chun Ting

    Dr. Yan Chun Ting

    Cardiologist

    Cardiologist

    Languages

    Cantonese, English, Putonghua

    Consultation/Service Fee

    ServicesCollapse

    Echocardiogram, Exercise treadmill testing, Electrocardiogram, Holter monitoring, Coronay angiogram and percutaneous coronary intervention, Pacemaker implantation, Electrophysiological study and radiofrequency ablation

    QualificationsCollapse

    MBBS (HK) 2002, MRCP (UK) 2009, FHKCP 2013, FHKAM (Medicine) 2013, Dip Med (CUHK) 2009, DCH (Ireland) 2004, DFM (Monash)

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  • Dr. Alan Sihoe (HK Thoracic Surgery)

    Cardiothoracic Surgeon - Alan Sihoe (HK Thoracic Surgery)

    Dr. Alan Sihoe (HK Thoracic Surgery)

    Cardiothoracic Surgeon

    Cardiothoracic Surgeon

    Languages

    Cantonese, English, Putonghua

    Consultation/Service Fee

    ServicesCollapse

    Video-Assisted Thoracoscopic Surgery (VATS) ,Lung Cancer – surgical management ,Lung Nodules and Ground-Glass Opacities (GGOs) – surgical management ,Pneumothorax ,Palmar Hyperhidrosis (sweaty palms) ,Mediastinal and Thymus neoplasm (thymoma) ,Myasthenia Gravis – surgical management ,Congenital lung malformations ,Chest wall malformations (including pectus excavatum or ‘funnel chest’) ,Chest wall tumors ,Chest trauma (including rib fractures) ,Pleural disease and effusion (including malignant pleural effusion) ,Lung inflammatory disease and empyema – surgical management ,Pulmonary emphysema – surgical management

    QualificationsCollapse

    MBBChir(Cambridge), FRCSEd(CTh), FCSHK, FHKAM(Surgery)

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  • Dr. Pang Ka Hung Peter

    Neurosurgeon - Pang Ka Hung Peter

    Dr. Pang Ka Hung Peter

    Neurosurgeon

    Neurosurgeon

    Languages

    Cantonese, English, Putonghua

    Consultation/Service Fee

    ServicesCollapse

    Stroke Risks Screening and Assessment, Prophylactic Treatment, Acute ischemic Stroke Care, Acute Hemorrhagic Stroke, Functional Neurosurgery, Brain / Skull Bone Tumor, Minimally Invasive Spine Surgery, X-Ray Spine, CT Scan Of Spine, Bone Scan, Standing/Weight Bearing MRI Spine, Dynamic MRI Spine Discogram, Diagnostic Nerve Blocks

    QualificationsCollapse

    MBBS (HKU) 1992, FRCS (Edin) 1996, FCSHK 1996, FHKAM (Surgery) 2003

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  • Dr. Enoch Wu

    Endocrinologist - Thyroid, Diabetes & Metabolism - Enoch Wu

    Dr. Enoch Wu

    Endocrinologist - Thyroid, Diabetes & Metabolism

    Endocrinologist - Thyroid, Diabetes & Metabolism

    Languages

    Cantonese, English, Putonghua

    Consultation/Service Fee

    ServicesCollapse

    Diabetes, High Blood Pressure, High Cholesterol, Obesity and Related Diseases, Thyroid Disease, Osteoporosis, Adrenal Diseases, Pituitary Diseases

    QualificationsCollapse

    LMCHK (MBBCh Hons)(University of Wales UK), MRCP (UK), DPD (Cardiff), FHKCP, FHKAM (Medicine)

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  • Fung Yat Kin

    Clinical Psychologist - Fung Yat Kin

    Fung Yat Kin

    Clinical Psychologist

    Clinical Psychologist

    Languages

    Cantonese, English

    Consultation/Service Fee

    ServicesCollapse

    Depression, Low Mood, And Bipolar Disorder, General Anxiety, Social Anxiety, Panic Attack Or Panic Disorder, And Phobias, Obsessions And Compulsions, Transitions And Life Changes, Trauma And Stress-related Issues, Personality Issues, Including Persistent Patterns Of Dysfunctional Or Maladaptive Behavior, Thoughts And Emotions Such As Self-centeredness, Volatility, Lack Of Empathy And Others., Couple And Relationship Therapy, Addresses Issues Including Communication, Commitment And Trust, Physical And Emotional Intimacy, Conflict Management And Compromise, Physical And Emotional Abuse, Infidelity, Repairing And Rebuilding, Recovery From Loss, Parenting Issues, Including Communication And Emotion Coaching

    QualificationsCollapse

    PsyD (USA), MA (USA), MSocSci (HK), BSc (NZ), Gottman Method Couples Therapy (Level 3 trained), Registered Clinical Psychologist (HKADCP, PsyBA, NZPB), Member, Australian Psychological Society, Fellow, APS College of Clinical Psychologists, Member, Singapore Psychological Society

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  • Cheng Nga Sum

    Counselling Psychologist - Cheng Nga Sum

    Cheng Nga Sum

    Counselling Psychologist

    Counselling Psychologist

    Languages

    Cantonese, English

    Consultation/Service Fee

    ServicesCollapse

    Work Stress, Career-Life Planning and Development, Aptitude assessment, Life-Transition Adjustment, Youth Counseling, Parenting, Family Dynamic, Interpersonal relationship difficulties, Self-Growth, Childhood Trauma, Positive Psychology, Positive Development

    QualificationsCollapse

    M. Soc. Sc in Counselling Psychology, B.A. in Psychology, Member of the Division of Counselling Psychology, HKPS, Lifetime Member of PSI CHI – The International Honour Society in Psychology

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Frequently Asked Questions

    1. Book video consultation for doctors providing COVID-19 Test, some doctors provide both public and private laboratory referral service.
    2. If your doctor determines that you need a COVID-19 Test, we will pick up the test kit from the clinic and deliver it to your home.
    3. Collect deep throat saliva samples by yourself according to a video and graphic guidelines issued by HA.
    4. The sample will be collected from your home and delivered to a designated laboratory under the Department of Health or private laboratory for analysis.
    5. You will be notified of the test result within 3 working days for DH laboratory or 1-2 working days for private laboratory after submission.
  • Sample testing arranged by the Department of Health is only applicable to patients with fever and/or respiratory symptoms such as cough and runny nose. If you do not have those symptoms and wish to have the test, please choose a private laboratory for the test instead.

  • If you need a medical certificate for school, work or travel, please raise during the video consultation.

  • With the advancement of technology, video consultation has become more popular and mature in other countries, thus reducing the travelling time for patients.

    FindDoc’s video consultation service is provided by registered medical practitioners and experts with professional qualifications and certification, so you will receive appropriate medical advice and treatment at home. The information you provided during the process is only for video consultation purposes and is kept strictly confidential.

  • Video consultation is only for mild and non-emergent symptoms. If you experience a complex or serious condition which requires a detailed assessment and diagnosis, please book doctors online. If your condition is critical, dial 999 or go to A&E immediately.

    1. Please login or register first
    2. Choose your preferred doctor or specialist
    3. Select an available time slot for booking
    4. Follow the instruction to fill in and verify personal information
    5. Choose delivery to door (HK$100) or self pick-up (if applicable)
    6. Verify your mobile number
    7. Enter discount code (if any) and credit card info (please note video consultation fee for specialist does not include the fee for drugs, reagents or any tests. Additional charges may apply after diagnosis)
    8. You will receive an email from FindDoc after payment. We will refer your appointment to the doctor or expert immediately. Once the doctor or expert confirms your appointment, you will receive a confirmation email with a link to the video consultation
    9. FindDoc will arrange someone to contact you prior to your consultation, to verify your identity, condition and collect necessary personal info.

    Before the consultation, prepare a PC, tablet or mobile phone with webcam and Internet connection. Visit the consultation link in the email 15 mins before the consultation, and wait for your doctor or expert to online. View video demo on the booking process

  • Doctor or specialist may prescribe medication after the video consultation, you will receive the medicine either delivered to door (HK$100) or self pick-up.

    1. If you choose to deliver to door, FindDoc will contact you for follow-up. Please pay attention to messages sent to your phone and email. If you do not require a prescription, we will arrange a refund of the cost of the medication delivery.
    2. If you choose self pick-up, you or a designated person will need to bring your identity card to the location, and pick up at the clinic on time.
  • Our site uses Stripe payment system which accepts Visa, Mastercard and AE credit card. Payments are encrypted by Stripe’s server for maximum security. Your credit card information is not stored on our server.

  • FindDoc will arrange someone to contact you and your scheduled doctor or expert before the video consultation, to make sure the webcam and microphone are working properly. If you have any issues during the video consultation, please contact us via the live chat on our website or email us at info@finddoc.com, we will follow up immediately.

  • Yes, if you need to change your appointment, please do so at least 48 hours before the start of the video consultation, via live chat on our website or email info@findoc.com. Each reservation can only be changed once. To cancel an appointment, please log in and go to My Appointments, find the appointments that need to be cancelled and click “Cancel Appointment”.

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